Refund policy

Nova Development Limited Refund Policy

At Nova Development Limited, we aim to ensure customer satisfaction with every product you purchase. Our refund policy is as follows:

1. 7-Day Refund Window: Customers may request a full refund within seven (7) days of the purchase date, provided that the product is found to have a fault or defect upon our investigation.

2. Condition for Refund: If the product is confirmed to be faulty or defective within this 7-day period, we will process and arrange a brand new product as compensation.

3. Beyond 7 Days: Unfortunately, we are unable to offer refunds for any claims made after the seven-day window has passed.

We appreciate your understanding and are here to assist with any further questions you might have.

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Nova Development Limited 退款政策

本公司致力確保每位顧客對所購買產品感到滿意。退款政策如下：

1. 七日退款期限：顧客可於購買日期起七（7）日內提出退款申請，前提是經本公司檢測後確認產品存在故障或瑕疵。

2. 退款條件：如產品於上述七日期間內被確定存在故障或瑕疵，本公司將辦理全新產品退換。

3. 超過七日：如超出七日期限，本公司恕不接受任何退款申請。

感謝閣下之理解與支持，如有任何查詢，歡迎與我們聯絡。